Troubleshooting

The following are basic Service Console TCP/IP configuration requirements to check first

• The ESX host has working physical network adapters connecting to physical network switches appliances
• Proper/functional Ethernet Cable
• Gateway appliance that can be either a router or switch appliance is working
• Establishing method of VLAN Tagging configuration (VST,EST, or VGT)
• Proper IP address, network sub mask, and gateway configuration
• Successful pinging of all relevant network addresses associated with the VMKernel
• You can only have 1 Management Gateway

Checking the Logs

The VMkernel logs can be found in the locations below

Restarting the Management Network

To restart the management network on ESXi:

1. Connect to the console of your ESXi host.
2. Press F2 to customize the system.
3. Login as root
4. Use the Up/Down arrows to navigate to Restart Management Network

• Click Enter to restart

Using vCLI to troubleshoot the VMkernel

Note: With the release of 5.0, the majority of the legacy esxcfg-*/vicfg-* commands have been migrated over to esxcli. At some point, hopefully not in the distant future, esxcli will be parity complete and the esxcfg-*/vicfg-* commands will be completely deprecated and removed including the esxupdate/vihostupdate utilities.

• esxcfg-nics
• vicfg-nics
• esxcfg-route
• vicfg-route
• esxcfg-vmknic
• vicfg-vmknic
• esxcfg-vswitch
• vicfg-vswitch
• esxcli network nic
• esxcli network interface
• esxcli network vswitch
• esxcli network ip

Using vkernel Commands

Retrieving Network Port Information

Managing a VMKernel Port